Privacy

To conform with the EU directive of 25th May 2011 with regard to the downloading of cookies on customer PCs -

By browsing our site your are giving consent for us to place cookies onto your PC. Some of these cookies will expire at the end of your browsing session (when you close the window) and some will have an expiry date and stay on your PC until that date is reached (persistent cookies). These cookies enable us to remember what is in your basket, recently viewed etc. as you browse (per session cookies) and also to remember who you are if you previously consented to this, (persistent cookies)
We do not track your internet usage and do not place any third party cookies other than our Affiliate partner 'Webgains' when you have arrived via an Affiliate website.

We take your privacy very seriously, so that you can shop with confidence.
When you place orders with our website, we collect certain personal information from you (e.g. your name, email, payment address).
This information is collected and held securely. We use leading security software, to encrypt your personal information so it cannot be read by a third party.
Ecotopia Ltd will treat all your personal information as confidential.
To process your orders efficiently, reputable third-party banking and distribution institutions handle our credit and debit card transactions and order fulfillment. They receive the information needed to verify and authorize your payment card and to process your order. These organisations are under strict legal and contractual obligations to keep your personal information private.
At Ecotopia.co.uk, we are committed to protecting your privacy and developing technology that provides a safe online experience.

Because your privacy is important to us, Ecotopia.co.uk sites will operate by the following 6 principles. Additional information relating to security and secure payment can be found within our Help Pages.

Principle 1.

Ecotopia.co.uk sites will explicitly ask when they need information that personally identifies you or allows them to contact you ("Personal Information"). Generally this information is requested when registering for a site, when requesting a particular service, or when entering a sweepstake or contest. When possible, Ecotopia.co.uk sites will provide you with the means to make sure that your Personal Information is correct and current. 

Principle 2.

Ecotopia.co.uk sites and their necessary service partners use your Personal Information to operate the sites and services and to inform you of new features, services, and products from Ecotopia.co.uk and its affiliates. Some Ecotopia.co.uk sites may also carefully select other companies to send you information about their products or services which are related to the site's service but are not necessary to its operation (a "Secondary Use").

Principle 3.
If a Ecotopia.co.uk site intends to use Personal Information for a Secondary Use, the Ecotopia.co.uk site will provide you with instructions on how to decline this service. You may also stop the delivery of informational or promotional mail from Ecotopia.co.uk sites by following the instructions on the mail.

Principle 4.
Ecotopia.co.uk sites may disclose Personal Information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to the edicts of the law or comply with legal process served on Ecotopia.co.uk or the site; (b) protect and defend the rights or property of Ecotopia.co.uk, the site or the users of Ecotopia.co.uk, and (c) act under exigent circumstances to protect the personal safety of users of Ecotopia.co.uk, Ecotopia.co.uk, the site or the public: (d) resolve customer service issues raised by our customers, where we believe this is reasonably necessary

 Principle 5.
If at any time you believe that a Ecotopia.co.uk site has not adhered to these principles, please notify Ecotopia.co.uk by email at enquiries@Ecotopia.co.uk and we will use all commercially reasonable efforts to promptly determine and correct the problem.